Privacy Policy

1.1 Data controller

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and Law No. 58/2019, of August 8, Personal Data Protection Law (LPDP), the User is informed that the personal data provided through the Application will be incorporated and processed by MBP AUTOMÓVEIS PORTUGAL, LDA., with office at Rua Dr. José Espírito Santo, 38, 1950-097 Lisboa, corporate tax number 500293520; Telephone: +351 210 344 900; Email:, Data Protection Officer:

1.2 Purpose of processing

The data collected through the registration form will be processed to have access to the different tools, utilities and information provided by the Application itself for the storage and management of information related to the User's vehicle, as well as the location to inform about the nearest workshops. User data may also be processed for the purpose of sending commercial information on products and services similar to those contracted by the User.

O preenchimento dos dados solicitados através do formulário de registo é necessário para prosseguir com a utilização da Aplicação.

1.3 Legitimacy for the processing of your data

The legal basis for processing the User data is the execution of the terms and conditions accepted by Users for the use of the Application, as well as the commercial relationship existing between the User, as a client, and the legitimate interest of MBP in sending commercial information related to products and services similar to those contracted by the User. Additionally, we rely on consent to use data for marketing purposes and sending commercial information where required by law. The User can revoke their consent at any time using the contacts provided in this Privacy Policy.

1.4 Which category of data is processed?

The categories of data processed are those corresponding to identification data (name and surname, email, telephone, identification number); vehicle-related data (registration number plate, chassis number, brand and model, driving licence); insurance-related data (name of main driver or owner, insurance company, policy number). Location data will also be processed to determine the nearest authorised workshop or dealer.

No specially protected data is processed.

1.5 Data communication

Data may be communicated to authorised workshops or brand dealers for the management of the workshop appointment requested by Users.

Similarly, MBP has the cooperation of third-party service providers who have access to the User personal data and who process the data on behalf of and on account of MBP as a consequence of their provision of services. MBP has the cooperation of third-party service providers who have access to the User personal data and who process said data on behalf of and on account of MBP as a consequence of their provision of services. More specifically, MBP will contract the provision of services by third-party suppliers that carry out their activity, by way of example and without limitation, in the following sectors: companies of the group to which it belongs, companies that provide technological services and companies that provide IT services. In addition, the User's data may be transferred to Astara Mobility SL and to the preferred Dealer in this Application or, if this is not defined, the Dealer where the User has purchased the vehicle, if the User has consented to this, and only in this case.

1.6 Exercise of rights. The rights that the User may exercise are as follows:

i) Right of access to the personal data of the data subject, the User can obtain confirmation as to whether MBP processes personal data concerning him or her.

ii) Right to rectification, i.e., the User has the right to request the correction of incorrect data.

iii) Right to erasure, the User may request that the processing of their data be stopped at any time, among other reasons because the data is no longer needed or consent has been refused, etc.

iv) Right to restriction of processing, i.e., the User may request that their personal data not be used for the processing operations that would be appropriate in each case.

v) Right to Data Portability. The User may receive his/her data in a structured, commonly used, and machine-readable format; the User may also request that his/her data be transferred to another Data Controller, if this is technically possible.

vi) Right to object, the data subject objects to the processing and MBP will stop the processing of their data, except on compelling legitimate grounds or for the exercise or defence of any claims.

Users may exercise their rights by sending a request to MBP MOTORS - IMPORTAÇÃO E COMÉRCIO AUTOMÓVEL LDA., Rua Dr. José Espírito Santo, 38, 1950-097 Lisboa, or by email to rgpd@mitsubishi-, accompanied, in all cases, by a copy of their National ID, Passport or other valid document that identifies them.

Users may also address any questions, queries and/or complaints regarding the processing of their data to the Data Protection Officer, via the email address:

Should Users have any doubts about the exercise of their rights, they may contact the CNPD - National Commission for the Protection of Data to resolve any issues. Interested parties may likewise lodge a complaint with the CNPD - National Commission for the Protection of Data, especially when they have not obtained satisfaction in the exercise of their rights, to Av. D. Carlos I, 134, 1º, 1200-651 Lisboa, Portugal, telephone: (+351) 213 928 400, or at

1.7 Security measures

MBP will treat all personal data accessed under the strictest confidence, applying appropriate technical and organisational security measures in accordance with applicable law.

1.8 Automated decisions and profiling

Users are informed that no automated decisions will be taken, nor will profiles be drawn up based on which decisions will be taken that will produce legal effects for them or significantly affect them in a similar way.

1.9 How long will we keep your data?

The personal data provided for the use of the Application will be kept for a maximum period of one month from the uninstallation of the Application. The data necessary for sending commercial information shall likewise be kept until the Users exercise their rights.

1.10 How did we get your data?

The data processed are those that the User has voluntarily provided to MBP through the different forms of the Application.

1.11 Right to lodge a complaint with the Supervisory Authorities.

Data subjects are informed of the possibility of informing the CNPD - National Commission for the Protection of Data of any incident concerning the processing of their data. The CNPD - National Commission for the Protection of Data is responsible for ensuring compliance with legislation and monitoring its application. Interested Users may lodge a complaint with the CNPD - National Commission for the Protection of Data, especially when they have not obtained satisfaction in the exercise of their rights, to Av. D. Carlos I, 134, 1º, 1200-651 Lisboa, telephone: (+351) 213 928 400, or at

2 Intellectual Property

All the information contained and/or generated in the Application, as well as its graphic design and the codes used, are protected by copyright or other related rights, namely as provided in Decree-Law No. 63/85, of March 14, which approves the Code of Copyright and Related Rights, as well as other legislation applicable to these matters. These rights belong exclusively to MBP or its licensors, therefore any act of reproduction, distribution, transformation, or public communication, as well as any type of transfer, of all or part of the content of the Application, and in general of any object that, in accordance with current legislation, is susceptible to protection by intellectual property regulations, is expressly excluded.

All content of the Application and all content available through the services offered, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, and the selection and arrangement thereof (the "Content") are the exclusive property of MBP or its licensors, with all rights reserved. No part of the Application Content may be modified, copied, distributed, framed, reproduced, downloaded, extracted, displayed, published, transmitted, or sold in any form or by any means, in whole or in part, without MBP's prior written consent. Provided that Users are entitled to use the Application, MBP grants them a limited licence to use and access the Application and the Content on the website and to lawfully download, and for personal, non-commercial use only, the Content therein, provided that all copyright and intellectual property notices are preserved. Users may not upload or publish content from the Application on any website, Intranet or Extranet, nor integrate the information into databases or compilation or application for mobile or tablet devices. Any other use of the Application Content is prohibited.

As regards the images provided by Users for the description of the claim, these will be used exclusively for the management of the friendly report and will be sent to the corresponding insurance companies.

3 Industrial Property

The use, without prior consent, of any element of MBP that is subject to protection in accordance with current legislation on industrial property is expressly prohibited. No trademarks, trade names, commercial signs, names, logos, slogans, or any distinctive signs belonging to MBP and/or collaborating companies may be used.

4 Links to websites of different owners

The links published through the Application, referring to advertising or other types of content, and whose ownership or responsibility corresponds to third parties other than MBP, are not the responsibility of MBP, which, under no circumstances, undertakes to control or approve the services, content, data, files, products, and any type of material existing on the website or websites of third parties. MBP will therefore not be responsible, under any circumstances, for the legality of the content of said page(s), and the third party will be solely responsible for everything concerning the content of said link, especially respect for the law, morality, good customs, and public order. The existence of links does not assume any kind of relationship between MBP and the owner of the linked website.

5 Alternative Dispute Resolution

MBP informs that it is a member company of the Centro de Arbitragem do Sector Automóvel [Arbitration Centre for the Automotive Sector],, and head office at Avenida da República, 44 -3º Esq., 1050-194 Lisboa, and of Centro de Arbitragem de Conflitos de Consumo de Lisboa [Arbitration Center and Consumption Conflict in Lisbon],, and head office at Rua dos Douradores, n.º 112 - 2º, 1100 - 207 Lisboa. MBP further informs that consumer disputes of low economic value (up to €5,000) are subject to necessary arbitration or mediation when, at the express choice of consumers, they are submitted to an arbitration tribunal attached to the legally authorised centres for arbitration of consumer disputes.

Mais informa que os conflitos de consumo de reduzido valor económico (até 5.000€) estão sujeitos a arbitragem necessária ou mediação quando, por opção expressa dos consumidores, sejam submetidos à apreciação de tribunal arbitral adstrito aos centros de arbitragem de conflitos de consumo legalmente autorizados.

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